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Avoid the Duds: 10 Strategies for Selecting "The Perfect Speaker"
Today, more than ever, the success of meetings relies heavily on the strength of program content and presentation. Nothing can spoil a meeting more than hiring the wrong speaker. That’s because speakers do more than just convey the overall meeting...
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Invisible Secret Weapon Of Successful Home Based Business Entrepreneurs.
All successful Entrepreneurs, be they Home Business, Business From Home, Home Based Business, Work at Home, Internet Marketing, or Affiliate Marketing,-they all have one common invisible secret weapon in their arsenal. In fact some of them even...
Lessons From Inspirational Businesses In Rural Australia
I've just been reading "Good Enough Never Is" an inspirational
new book about rural business success.
Written by Peter Kenyon, it comprises 20 case studies of
ordinary rural people who dared to be different and have...
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SUCCESS!
How do you measure it? Do you just count $$$$ or pounds or whatever your currency is? Obviously that's one goal and, to make enough money to be at least self-sufficient is something we all desire. But there are many other measures: all part of the...
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Going the Extra Mile and Getting Referrals
Successful salespeople have the ability to turn the customers they serve into advocates. They don't directly ask for assistance, they do it by going the extra mile when providing service. It is only natural for satisfied customers to refer their friends and business associates to someone they know they can trust to take good care of them.
Your ability to provide quality service after the sale is critical in developing "lifetime relationships" with your customers. Top salespeople have learned that the key to their success is "service with a smile." They understand that their referrals and follow on business is in direct relationship to the service they render on a daily basis.
Here's how you can do it:
1. Always under promise and over deliver. Develop a reputation for reliability; never make a promise that you can't
deliver.
2. Stay in contact and keep good records. Consider sending a personal note or an article of interest once or twice per year.
3. Pay attention to the small things. Get in the habit of returning phone calls, e-mails and other correspondence quickly.
4. Give your customers a promotional gift. You might want to consider sending them a book, or any gift with your picture and contact information.
5. Establish a feedback system to find out how your customers perceive the quality and quantity of the service you provide.
About the Author
Gordon Goh is author of the free, informative website content of Motivation | Inspiration Tips offering quality useful tips for Motivation
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